Plumbing Questions?
We've Got The Answers.
Whether you’re trying to understand a plumbing problem or looking for a trusted plumber, here are answers to some of the questions homeowners ask most often.
If you can’t find the answer you’re looking for, our friendly team is always happy to help.
Same day service
Fixed costs
No call out fees
Professional Workmanship
Honest Advie
Popular Questions
Why is my water bill suddenly so high?
→ Hidden leaks are one of the most common causes of unexpectedly high water bills. If your usage hasn't changed but your account has increased, professional leak detection can help locate hidden leaks before they cause costly damage.
Why is my toilet constantly running?
→ A running toilet is often caused by a faulty flush valve, inlet valve or worn seal. Even a small fault can waste thousands of litres of water over time.
Why are my drains draining slowly?
→ Slow drains are usually an early warning sign of a developing blockage. Addressing the problem early can help prevent messy overflows and expensive drainage repairs.
Why is my water pressure low?
→ Low water pressure may be caused by hidden leaks, faulty valves, blocked pipework or plumbing faults that require professional diagnosis.
UNDERSTANDING PLUMBING PROBLEMS
Most plumbing problems begin as small faults. Water leaks, worn valves and blocked drains usually continue to deteriorate until they are repaired, often resulting in more extensive and expensive damage.
Yes. Even a slow leak can lead to water damage, mould growth, damaged cupboards and higher water bills if left unattended.
Early repairs are usually faster, less disruptive and less expensive than waiting until the problem becomes an emergency.
Regular inspections, repairing small leaks promptly, maintaining your geyser and addressing slow drains early all help reduce the likelihood of major plumbing failures.
Higher water bills, damp walls, wet patches, constantly running water meters and unusually green grass are all common signs of hidden leaks.
Yes. Even a small hidden leak can waste a significant amount of water over time and increase your monthly account.
Not necessarily. Professional leak detection equipment allows many hidden leaks to be located accurately while minimising unnecessary excavation.
Yes. Hidden leaks can cause damp walls, mould growth, structural damage and expensive repairs if left unresolved.
Unpleasant smells often indicate trapped waste, blocked drainage lines or sewer gases escaping because of drainage problems.
Recurring blockages often indicate a larger problem deeper within the drainage system that requires professional cleaning.
Chemical cleaners may temporarily improve drainage but can damage pipes and often fail to remove the underlying blockage.
Grease, food waste, hair, wipes, tree roots and foreign objects are among the most common causes.
Burst pipes may result from corrosion, ageing pipework, high water pressure, accidental damage or failed plumbing fittings.
Yes. If it is safe to do so, turning off your main stop valve can help reduce further water damage until a plumber arrives.
Immediately. Burst pipes can release large volumes of water and cause significant property damage in a short period of time.
A faulty element, thermostat, electrical supply issue or failed geyser may all result in loss of hot water.
Water dripping through the ceiling, water around the geyser or rust stains are common warning signs.
Yes. If safe, switch off both the water supply and electrical supply before contacting a qualified plumbing professional.
Replacement is often recommended when the tank has failed, severe corrosion is present or repairs are no longer economical.
Faulty seals, valves or plumbing fittings are among the most common causes.
Most dripping taps are caused by worn washers, cartridges or internal components.
Low pressure can result from plumbing faults, leaking pipework, blocked valves or municipal supply issues.
Yes. While a dripping tap may appear minor, early repairs help prevent wasted water and more extensive plumbing problems.
Burst pipes, major leaks, overflowing drains, no water supply, sewage backups and significant geyser leaks should all be treated as plumbing emergencies..
Yes. We aim to provide same-day plumbing assistance whenever possible.
If safe, isolate the water supply, protect valuables from water damage and avoid using affected plumbing fixtures.
Booking and service questions
Which Areas do you serve?
• Potchefstroom • Klerksdorp • Stilfontein • Orkney • Hartbeesfontein
and surrounding communities.
Do you charge call-out fees?
No. Tap Tap Plumbing does not charge call-out fees.
Do you provide fixed-cost pricing?
Yes. We explain the work required and provide fixed-cost pricing before any work begins.
Do you provide same-day plumbing services?
Yes. We aim to provide same-day plumbing services whenever possible, especially for urgent plumbing problems and emergencies.
How do I contact Tap Tap Plumbing?
You can contact our friendly team by calling us or sending us a WhatsApp message. We'll discuss the plumbing problem you're experiencing, answer any questions you may have and arrange a suitable time for one of our plumbers to assist you.
What happens after I contact Tap Tap Plumbing?
Call or WhatsApp our team. → Tell us about the plumbing problem you're experiencing.→ We'll arrange a suitable appointment.→ One of our professional plumbers will inspect the problem.→ We'll explain our findings and provide fixed-cost pricing before any work begins.→ Once you're happy to proceed, we'll complete the repair professionally and efficiently.
Still Can't find your answer?
Every plumbing problem is different.
If you’re unsure what’s causing the issue, our experienced team will gladly help identify the problem and recommend the most appropriate solution.
NEED HELP WITH A PLUMBING PROBLEM?
Whether you’re dealing with a dripping tap, leaking toilet, low water pressure, faulty valve or another everyday plumbing problem, our experienced team is ready to help.
✓ Same-Day Service ✓ Fixed-Cost Pricing ✓ No Call-Out Fees
✓ Professional Workmanship ✓ Honest Advice
