hot water problems

How to shut off your burst or leaking geyser Quick Guide Locate and turn off the water supply to the geyser. Shut off isolating valve Open a warm water faucet/tap to reduce warm water pressure and reduce water wastage Switch off electrical supply to geyser, circuit breaker is located on the electrical DB If the geyser is located in the roof and water leaks through the ceiling, put a bucket underneath it and reuse the water Call Tap Tap Plumbing Detailed guide The reason we made a quick guide above, is because we know during a plumbing emergency, you want quick and to the point advice, after you have done the aforementioned steps and are now waiting for our friendly technicians to arrive on site, here is some additional reading material and a more thorough explanation of why each step is needed and some clarity on where stop taps or isolating taps can be found. Locate and turn off the water supply to the geyser. Shut off isolating valve. The isolating valve why is it called an isolating valve, well simply because off the function that it does, it completely isolates the water from that point on. In South Africa, it is more commonly referred to as a stop tap or stop valve. Well, this one is simple enough, if the water is leaking through your roof, closing the stop tap will stop new water entering the geyser and reduce the amout of wastage and limit the damage that the water causes to your property and ceiling. If the water is not leaking through your ceiling, it is still a good idea to close the water, no use in wasting a resource and increasing your water bill now is there? Now i the video I said it must go quite easily, some of the older taps, might struggle a little bit and some light force might be required, please exert caution when doing so, you do not want to break the tap and make an already bad situation worse.  Open a warm water faucet/tap to reduce warm water pressure and reduce water waste We open a water tap, to reduce the pressure on the geyser, remember it is a pressurized system and therefore if the pressure is not reduced, the water will continue to leak out at the geyser and might cause additional damage to the ceiling if the geyser is located in the interior of the roof. Opening a warm water tap also ensures that the leak or burst does not worsen and create more damage. The geyser will not drain through this method as during the installation process an Anti-syphon loop is installed to prevent this from happening. The geyser will still have to be drained by our technicians during the replacement process.  Switch off electrical supply to geyser, circuit breaker is located on the electrical DB We switch off the geyser, because whenever there is a water leak and an electrical connection it might result in an unwanted result or leave you without electricity for a little while. The circuit breaker can be found on the electrical distribution board, it is usually located next to the stove and should be clearly marked. To switch it off, flip/push it down. To know if it is in the off position is quite easy, it should point in a different direction than all the other circuit breakers. Even though it is off, do not be a hero, electricity should not be played with, leave it to the professionals.  If the geyser is located in the roof and water leaks through the ceiling, put a bucket underneath it and reuse the water Should it leak through your ceiling, put a bucket underneath it, if the water is coming out of various areas of the ceiling, it might be a good idea to poke a hole in the ceiling and concentrate the water on the area where the bucket is, make sure it is a lower point to ensure water flows there easily. Afterwards use the water to water your plants or to clean something on the outside, do not let the water go to waste it is a precious resource. Even if the geyser is located outside or the overflow outside is leaking, harvest the water and put it too use! Call Tap Tap Plumbing Now we know you want a no-nonsense plumber to resolve your plumbing issue or query the same day. At Tap Tap plumbing, that is exactly what we do, we render services on the same day. Our philosophy is to spread joy and happiness wherever we go. Now we know with a plumbing tragedy it might not be a joyous occasion, and we understand that, but why make it worse by not using our fantastic services which we have curated exactly for you the homeowner. So, try our service today and see how joyous a plumbing interaction can be.  Thank you for taking the time to read this, we really appreciate your time, should you have any questions or need assistance in any way feel free to reach out to us.  For more information on geysers feel free to view and visit the website of geyser manufacturers themselves such as Ariston/Heat Tech and Kwikot.